JOIN OUR FAMILY
We may be new, but our hotel The Mercure Paignton is already building a reputation for its exceptional service, stunning seaside location, and commitment to creating memorable experiences for our guests.
To maintain our high standards and build our growing reputation, we're seeking a passionate and dedicated restaurant manager to join our team and help lead our restaurant Latitude 50 in the Mercure Paignton
At The Mercure and the Ibis Paignton, we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service.
A DAY IN THE LIFE OF A RESTAURANT AND BAR MANAGER
Your role will involve leading and managing our restaurant and Bars and all it entails.
Reporting to the Deputy General Manager, you can expect your working day to include the following.
- Oversee daily operations of the restaurant and bars, including managing staff, ensuring customer satisfaction, and maintaining quality standards.
- Train and develop staff members in areas such as customer service, food safety, and restaurant policies.
- Monitor and maintain cleanliness and sanitation standards in the dining areas.
- Handle customer complaints and resolve issues in a timely and professional manner.
- Manage budgets, control costs, and optimise profitability.
- Collaborate with the management team to develop marketing strategies and promotions to attract new customers.
- To ensure that all guests are dealt with in a professional manner in accordance with company standards.
- Coach staff maximise sales by ensuring our team are upselling at every opportunity.
- Create, implement, and maintain new operational procedures within the department.
- To oversee the training and development of all restaurant and bar staff, ensuring they have the necessary skills and knowledge to effectively assist guests.
- Monitor the performance of all restaurant and bar staff, providing feedback, coaching, and support to ensure that they meet performance targets and deliver excellent customer service.
- Supervising the restaurant and bar team members to ensure all company procedures, standards and brand values are being adhered to and delivered.
- Carrying out absence and performance management as per company guidelines
- Handle any conflicts or issues that arise among other employees, mediating disputes and finding solutions to maintain a positive and productive work environment.
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements...
To succeed in the role of restaurant and bar manager, you will need the following qualities and skills:
- Previous restaurant management experience necessary
- Strong leadership skills with the ability to effectively manage a team.
- Ability to coach and train teams.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Proficient in computer software applications related to restaurant management.
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
- Discounted hotel room rates for you and your friends & family.
- Extra days holiday for your birthday.
- Flexible working arrangements.
- Pension.
- Free meals on duty saving you over £1000 per year.
- Training and Career progression opportunities.
- Recommend a Friend Scheme.
- Employee of the Month/ Year.
- Gratuities and Service charges paid.
- Discounts in supermarkets and days out.
- Gratuities and tips paid.
- Salary of £30 - £35k depending on experience
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact [email protected].
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