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Receptionist - Courtyard by Marriott, Edinburgh Courtyard by Marriott Edinburgh, 1 - 3 Baxter's Place, Edinburgh, EH1 3AF

Courtyard by Marriott Edinburgh is looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.  Courtyard by Marriott offers over 1,000 hotels in 42 countries, Courtyard is everywhere today’s traveller needs – or wants – to be.


The Exciting Opportunity

The position of Receptionist has become available at Courtyard Edinburgh. Reporting into the Reception Manager, you will be involved in all aspects of Front Office including check in and check out, switchboard, reservations, banking, special requests, customer queries and problem solving.  The successful applicant for this role will deliver excellent customer service, have a positive ‘can do’ attitude, be willing to learn and show that they care.  Previous experience of working in a busy customer facing role is essential.


Where Will You Be Working?

This well located hotel, a short stroll from the vibrant Edinburgh City Centre has a modern feel whilst retaining the features of a Georgian building, once the home of Robert Stevenson, designer of Bellrock Lighthouse and grandfather of Robert Louis Stevenson. The Hotel has 240 well-appointed rooms, The Lantern Room Bistro, bar and terrace area. The hotel also comprises 1 small meeting room and a small gymnasium.


What’s In It For You?

People love to work with RBH Hospitality because…

·         We focus on health, wellbeing and our communities

·         Our people are truly engaged at work

·         There’s open, clear communication from the top

·         We’ve got great career development opportunities

·         There’s a culture of transformation and innovation


We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

·         Discounted hotel room rates for you AND your friends and family that will make you really popular!

·         Incentive programmes

·         Money off high street retailers

·         Flexible working arrangements because we know your life comes first

·         Free meals on duty


What Are We Looking For?

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience of working in a similar role and property is preferable but full training is provided.  It is essential that candidates have experience in a busy customer facing role.


The Bigger Picture

Courtyard Edinburgh is managed by RBH Hospitality; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.


So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!

Courtyard by Marriott Edinburgh
1 - 3 Baxter's Place, Edinburgh, EH1 3AF

  • Job Ref RBH5262
  • Branch Courtyard by Marriott Edinburgh
  • Location Courtyard by Marriott Edinburgh, Edinburgh
  • Salary/Benefits £16,340 plus commision and incentives
  • Contract type Permanent
  • Hours Full Time
  • Shift pattern 5 days out of 7 to include early mornings, evenings and weekends
  • Hours per week 40 hours per week
  • Posted date 26/03/2019
  • Closing date 28/04/2019

In a grey stone building in Edinburgh city centre, this stylish hotel with a modern vibe is 1 mile from both Edinburgh Castle and the Royal Botanic Garden Edinburgh.

Understated rooms with Zen-like styling feature flat-screens, desks, and tea and coffeemaking facilities, as well as plush bedding and Wi-Fi. Family rooms add extra beds. Some quarters have city views; suites add living areas.

In addition to an airy, contemporary bar/bistro, amenities include a fitness centre and a business centre, as well as a meeting room.