29000 http://careers.rbhmanagement.com/job-details.aspx?jobid=29000 false

Receptionist - Courtyard by Marriott Edinburgh West Courtyard by Marriott Edinburgh West, 2 Research Avenue South, Edinburgh, EH14 4BA

Courtyard by Marriott Edinburgh West is looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.  Courtyard by Marriott offers over 1,000 hotels in 42 countries, Courtyard is everywhere today’s traveller needs – or wants – to be.

The Exciting Opportunity

Reporting into the Front Office Manager, you will be involved in all aspects of Front Office including check in and check out, switchboard, reservations, banking, special requests, customer queries and problem solving.  The successful applicant for this role will deliver excellent customer service, have a positive ‘can do’ attitude, be willing to learn and show that they care.  Previous experience of working in a busy customer facing role is desirable.

Where Will You Be Working?

The Courtyard by Marriott Edinburgh West is a 160 bedroom hotel, situated on the Heriot-Watt campus, with a state-of-the-art lobby and 'The Avenue' at the centre of it all. So whether travelling for business or pleasure, staying at Courtyard is sure to be more comfortable, more productive and more enjoyable than ever before.

What’s In It For You?

People love to work with RBH Hospitality Management because…

  • We focus on health, wellbeing and our communities
  • Our people are truly engaged at work
  • There’s open, clear communication from the top
  • We’ve got great career development opportunities
  • There’s a culture of transformation and innovation

We will give you a competitive salary of £18,000 per annum and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

  • Discounted hotel room rates for you AND your friends and family that will make you really popular!
  • Incentive programmes
  • Money off high street retailers
  • Flexible working arrangements because we know your life comes first
  • Free meals on duty

What Are We Looking For?

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience of working in a similar role is essential to be successful in this role.

The Bigger Picture

Courtyard Edinburgh West is managed by RBH Hospitality Management; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At RBH Hospitality Management we stand out from our peers, transforming hotels to perform exceptionally.

So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!

Courtyard by Marriott Edinburgh West
2 Research Avenue South, Edinburgh, EH14 4BA

  • Job Ref RBH5330
  • Branch Courtyard by Marriott Edinburgh West
  • Location Courtyard by Marriott Edinburgh West, Edinburgh
  • Salary/Benefits Competitive Salary
  • Contract type Permanent
  • Hours Full Time
  • Shift pattern Will include early mornings, evenings and weekends on a rota basis
  • Hours per week 40 hours per week
  • Posted date 12/04/2019
  • Closing date 18/06/2019

Courtyard by Marriott Edinburgh West, situated on the Heriot-Watt University Campus, opened its doors in November 2017.

The new 160 bedroom hotel is located next to Oriam, Scotland's Sports Performance Centre, and provides excellent facilities and comfortable accommodation for world class sportsmen and women.

Each guestroom is thoughtfully designed to promote comfort and productivity. The hotel also has a bar, 'The Avenue' restaurant and market shop alongside three meeting rooms and private dining. Ideally located in the west of Edinburgh city centre, within the heart of Heriot-Watt University's Edinburgh woodland campus, and only a few miles from Edinburgh airport, the hotel provides much-needed accommodation and meeting space to the city.