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Night Porter/Receptionist Crowne Plaza Reading, Caversham Bridge, Richfield Ave, Reading, Berkshire, RG1 8BD

At Crowne Plaza Reading we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.


The Exciting Opportunity

The position of Night Porter/Receptionist has become available at Crowne Plaza Reading. Reporting into the Front Office Manager, you will be responsible:

  • To assist guests at all times when required.
  • To assist colleagues and other members of staff to create teamwork and quality service through communication.
  • To be aware of facilities available to guests within the hotel, this includes the Leisure Club & Spa.

The successful applicant for this role will deliver excellent customer service, have a positive ‘can do’ attitude, be willing to learn and show that they care.


Where Will You Be Working?

Overlooking the River Thames, this contemporary hotel in a redbrick building is a 13-minute walk from Reading railway station, 2.3 miles from the University of Reading and 3 miles from Caversham Heath Golf Course.

The stylish rooms include free Wi-Fi, flat-screen TVs and work desks. Upgraded rooms add sofabeds; some have river views. Executive rooms and 1-bedroom suites add lounge access with free breakfast, drinks and snacks.

Amenities include a spa with a fitness centre and an infinity pool, as well as a sauna, whirlpool, and 5 treatment rooms. There's a brasserie-style restaurant, a business centre and 6 meeting rooms

What’s In It For You?

People love to work with Redefine BDL Hotels because…

  • We focus on health, wellbeing and our communities
  • Our people are truly engaged at work
  • There’s open, clear communication from the top
  • We’ve got great career development opportunities
  • There’s a culture of transformation and innovation


We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

  • Discounted hotel room rates for you AND your friends and family that will make you really popular!
  • Incentive programmes
  • Money off high street retailers
  • Flexible working arrangements because we know your life comes first
  • Free meals on duty

What Are We Looking For?

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests.

The Bigger Picture

Crowne Plaza Reading is managed by Redefine|BDL Hotels; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At Redefine|BDL we stand out from our peers, transforming hotels to perform exceptionally.


So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!

Crowne Plaza Reading
Caversham Bridge, Richfield Ave, Reading, Berkshire, RG1 8BD

  • Job Ref RBH3058
  • Branch Crowne Plaza Reading
  • Location Crowne Plaza Reading, Reading
  • Salary/Benefits £15000 - £15600/annum
  • Contract type Permanent
  • Hours Full Time
  • Hours per week 40
  • Posted date 14/06/2018
  • Closing date 16/07/2018

Situated along the bank of the River Thames, Crowne Plaza Reading is an elegant retreat primed for business success, lavish banquets and a strategic base for discovering London.

With 122 bedrooms, the hotel offers guests a luxurious and relaxing stay. Crowne Plaza Reading is 1 hour's drive from central London and is an ideal based to treat the family to escapades at Thorpe Park or LEGOLAND Windsor theme parks.

If visiting with family, for a seminar or wedding, leave a gap for time in the sumptuous Leisure Club, with its infinity-effect pool, sauna and 5 luxury treatment rooms.