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General Manager *** New Opening *** Hilton Garden Inn Stoke on Trent, Smithfield, Potteries Way, Hanley, Stoke-on-trent, Staffordshire, ST1 3DH

At RBH we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

We have commenced our search for an experienced General Manager to lead the new opening of the Hilton Garden Inn, Stoke on Trent. Reporting to the Divisional Director, you will have a strong focus on the delivery of exceptional guest service in a branded environment as well as the commercial performance of the business.

As General Manager you will lead the pre-opening, opening and then successful operation of the hotel, bar and bistro. You will excel in your knowledge of the local corporate and leisure market to achieve sales in a competitive environment.  Maximising on revenue, managing occupancy and driving growth in the rooms and food and beverage side of the business will be your strenghts. 

You will be an ambassador for the guest journey and you will epitomise Hilton brand values and service behaviours to ensure they are delivered consistently in a professional and friendly environment. You will lead and develop a newly established team to achieve exceptional performance across the key indicators of profit, people and RGI.

Please note, it is envisaged that the start date for this appointment will be approximately 1st June 2019. 

Where Will You Be Working?

The new Hilton Garden Inn, Stoke on Trent will feature 140 bredrooms, 3 meeting rooms, a gymnasium and bar and bistro. 

Part of the Hilton family of brands, this exciting role provides an excellent opportunity for an experienced General Manager to open an iconic branded hotel in a competitive market place. 

What’s In It For You?

  • People love to work with RBH because…
  • We focus on health, wellbeing and our communities
  • Our people are truly engaged at work
  • There’s open, clear communication from the top
  • We’ve got great career development opportunities
  • There’s a culture of transformation and innovation

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

  • Everyday discounts from high street retailers
  • Opportunities to be involved in charity and community events
  • Career opportunities, training and help with course fees
  • Discounted hotel room rates for you AND your friends and family that will make you really popular!
  • Incentive programmes
  • Flexible working arrangements because we know your life comes first
  • Free meals on duty
  • Healthcare plans and Insurance plans (just in case)
  • Pension

The Bigger Picture

With a real focus on performance, people, quality, profit and communities at RBH we transform hotels.

RBH is an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriott and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.

So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!

Hilton Garden Inn Stoke on Trent
Smithfield, Potteries Way, Hanley, Stoke-on-trent, Staffordshire, ST1 3DH

  • Job Ref RBH4707
  • Branch Hilton Garden Inn Stoke on Trent
  • Location Hilton Garden Inn Stoke on Trent, Stoke-on-trent
  • Salary/Benefits Competitive Salary
  • Contract type Permanent
  • Hours Full Time
  • Hours per week 40
  • Posted date 18/12/2018
  • Closing date 02/03/2019