21173 http://careers.rbhmanagement.com/job-details.aspx?jobid=21173 false

General Manager Crewe Hall, Crewe Hall, Weston Road, Crewe, Cheshire, CW1 6UZ

At RBH we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

We have commenced our search for an experienced General Manager to lead Crewe Hall Reporting to the Divisional Director, you will have a strong focus on the delivery of exceptional guest care in a branded environment as well as the commercial performance of the business.

As General Manager you will develop your knowledge of the local corporate market to achieve sales in a competitive environment and maximising on revenue, managing occupancy and driving growth in the food and beverage side of the business. You will be an ambassador for the guest journey and ensure brand values and service behaviours are delivered consistently in a professional and friendly environment. Leading and developing a current great team across all departments to achieve exceptional performance across the key indicators of profit, people and RGI.

Where Will You Be Working?


We think that Crewe Hall is a truly inspiring location, with real ‘Wow Factor’ especially when you arrive up our drive for the first time! The Old Hall, built in the 17th Century was originally the Home of Lord Crewe and the history and heritage of the building has been carefully researched by our team to provide our visitors with lots of fascinating facts about this stunning building, we just can’t get enough of it.

Following huge investment and development a few years ago,  Crewe Hall now offers 117 Bedrooms, state of the art conferencing and an award winning Brasserie restaurant alongside impressive banqueting rooms. To top this off the hotel also offers a high quality Leisure Club and Spa and is a great mix of modern and historic buildings.  The team at Crewe Hall are all hugely proud to welcome customers and whether first time visitors or regulars we want to provide a truly memorable experience.

All of our colleagues are supported and encouraged to develop their skills in their role to realise their full potential alongside providing the best quality service for our customers. Buddies and Mentors on our team inspire and support new and developing colleagues which builds strong professional relationships and a great foundation for superb teamwork and promising future careers. If you are inspired to visit Crewe Hall or perhaps thinking of joining our team then we can’t wait to meet you and show you round

What’s In It For You?

  • People love to work with RBH because…
  • We focus on health, wellbeing and our communities
  • Our people are truly engaged at work
  • There’s open, clear communication from the top
  • We’ve got great career development opportunities
  •  There’s a culture of transformation and innovation

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

  • Everyday discounts from high street retailers
  • Opportunities to be involved in charity and community events
  • Career opportunities, training and help with course fees
  • Discounted hotel room rates for you AND your friends and family that will make you really popular!
  • Incentive programmes
  • Flexible working arrangements because we know your life comes first
  • Free meals on duty
  • Healthcare plans and Insurance plans (just in case)
  • Pension

The Bigger Picture

With a real focus on performance, people, quality, profit and communities at RBH we transform hotels.

RBH is an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriott and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.

So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!

Crewe Hall
Crewe Hall, Weston Road, Crewe, Cheshire, CW1 6UZ

  • Job Ref RBH4350
  • Branch Crewe Hall
  • Location Crewe Hall, Crewe
  • Salary/Benefits Competitive Salary with excellent benefits
  • Contract type Permanent
  • Hours Full Time
  • Hours per week 40
  • Posted date 25/10/2018
  • Closing date 02/02/2019

We think that Crewe Hall is a truly inspiring location, with real ‘Wow Factor’ especially when you arrive up our drive for the first time! The Old Hall, built in the 17th Century was originally the Home of Lord Crewe and the history and heritage of the building has been carefully researched by our team to provide our visitors with lots of fascinating facts about this stunning building, we just can’t get enough of it.

Following huge investment and development a few years ago,  Crewe Hall now offers 117 Bedrooms, state of the art conferencing and an award winning Brasserie restaurant alongside impressive banqueting rooms. To top this off the hotel also offers a high quality Leisure Club and Spa and is a great mix of modern and historic buildings.  The team at Crewe Hall are all hugely proud to welcome customers and whether first time visitors or regulars we want to provide a truly memorable experience.

All of our colleagues are supported and encouraged to develop their skills in their role to realise their full potential alongside providing the best quality service for our customers. Buddies and Mentors on our team inspire and support new and developing colleagues which builds strong professional relationships and a great foundation for superb teamwork and promising future careers. If you are inspired to visit Crewe Hall or perhaps thinking of joining our team then we can’t wait to meet you and show you round!