20571 http://careers.rbhmanagement.com/job-details.aspx?jobid=20571 false

Full Time Reservationist Bridgewood Manor, Bridgewood Manor, Near Bluebell Hill, Walderslade Woods, Chatham, Kent, ME5 9AX

At Bridgewood Manor we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

The position of Reservationist has become available at Bridgewood Manor. Reporting into the Reservations Manager, you will be responsible for co-ordinating the daily and weekly sleeper forecast, completing all correspondance checks for reservations and upselling where possible and managing all bookings within our bedroom selling stratergy. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do’ attitude, be willing to learn and show that they care.
 

Where Will You Be Working?


Bridgewood Manor is a 4 star hotel, located in Rochester with 100 bedrooms, conference and events and spa and leisure facilities. We pride ourselves on investing in our people and delivering outstanding customer service.


What’s In It For You?

People love to work with RBH because…

  • We focus on health, wellbeing and our communities
  • Our people are truly engaged at work
  • There’s open, clear communication from the top
  • We’ve got great career development opportunities
  • There’s a culture of transformation and innovation


We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

  • Discounted hotel room rates for you AND your friends and family that will make you really popular!
  • Incentive programmes
  • Money off high street retailers
  • Flexible working arrangements because we know your life comes first
  • Free meals on duty 


What Are We Looking For?

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience of working within a Reservation position previously is preferable but full training is provided.


The Bigger Picture


Bridgewood Manor is managed by RBH; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriott and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.


So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!

Bridgewood Manor
Bridgewood Manor, Near Bluebell Hill, Walderslade Woods, Chatham, Kent, ME5 9AX

  • Job Ref RBH4256
  • Branch Bridgewood Manor
  • Location Bridgewood Manor, Chatham, Kent
  • Salary/Benefits Competitive Salary
  • Contract type Permanent
  • Hours Full Time
  • Shift pattern Flexible Shift Pattern
  • Hours per week 40
  • Posted date 12/10/2018
  • Closing date 14/11/2018

A charming four-star hotel in Rochester, Bridgewood Manor is the perfect destination for visitors who wish to explore scenic Kent. Cosy open fires, a beautiful central courtyard, and 100 bedrooms; great food and drink, with a leisure club and spa, we’re a great base for exploring the ‘Garden of England’.

Close to Chatham Historic Dockyard for eating, drinking and maritime history, Bluewater Shopping Centre for the diehard shopaholic, and only 40 minutes by train into Central London. Leeds and Rochester Castles are a stones throw from the Hotel and what a great location to stopover for the Eurotunnel or a ferry from Dover.

With a local team of 130, just ask us anything about the area and we will answer it for you with stories of experience! From 1 day to 17 years of service, we have a very diverse team who can undoubtedly be inspired by each and every customer we invite through the door.

Hospitality is what we’re all about, be it business, conference, leisure, or that special family occasion. Empowered managers and leaders support a genuine and passionate team, known as our ‘family’. We thrive on jumping in and helping other colleagues in need, whether that is their own department or others. We arrive at work to grow our careers and leave work with a quality team of friends.