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Food & Beverage Assistant Hampton by Hilton Gatwick, North Terminal, Gatwick Airport, Longbridge Gate, Horley, Surrey, RH6 0PJ

At RBH Hotels we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

The position of Food & Beverage Assistant has become available at Hampton by Hilton Gatwick Airport. Reporting into the Food & Beverage Manager, you will be responsible for ensuring guests receive a warm welcome and a high level of service either in the bar or restaurant. You will deal with any feedback or complaints in a professional manner and serve according to brand standards at all times. You will be responsible for serving whilst also taking a upselling approach. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do’ attitude, be willing to learn and show that they care.


Where Will You Be Working?

Hampton by Hilton, London Gatwick is situated at the North Terminal of London Gatwick Airport, which is the UK's second largest airport. With 194 bedrooms, restaurant and bar with a branded coffee shop, the hotel has a gym facility onsite, the hotel also has meeting room facility of up to 16 delegates. We pride ourselves on investing in our people and delivering outstanding customer service.

What’s In It For You?

People love to work with RBH because…

  • We focus on health, wellbeing and our communities
  • Our people are truly engaged at work
  • There’s open, clear communication from the top
  • We’ve got great career development opportunities
  • There’s a culture of transformation and innovation 


We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

  • Discounted hotel room rates for you AND your friends and family that will make you really popular!
  • Incentive programmes
  • Money off high street retailers
  • Flexible working arrangements because we know your life comes first
  • Free meals on duty


What Are We Looking For?


We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience with a high volume F&B environment is preferable but full training is provided.


The Bigger Picture

Hampton by Hilton Gatwick Airport is managed by RBH Hotels; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At RBH Hotels we stand out from our peers, transforming hotels to perform exceptionally.


So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!

Hampton by Hilton Gatwick
North Terminal, Gatwick Airport, Longbridge Gate, Horley, Surrey, RH6 0PJ

  • Job Ref RBH5327
  • Branch Hampton by Hilton Gatwick
  • Location Hampton by Hilton Gatwick, Gatwick
  • Salary/Benefits Competitive Salary
  • Contract type Permanent
  • Hours Full Time
  • Shift pattern Flexible Hours
  • Hours per week 40
  • Posted date 11/04/2019
  • Closing date 13/05/2019

A warm welcome awaits you at Hampton by Hilton London Gatwick Airport

Connected to Gatwick Airports North Terminal, Hampton by Hilton London Gatwick Airport is conveniently located moments from check-in desks, making those early morning flights that little bit easier. Travel to the South Terminal is also just as simple with the free 24/7 transit service which can have you at the terminal in 5 minutes.

The hotels room are all comfortable, air conditioned with a walk-in power shower that will help provide you with a relaxing experience before or after traveling. Each room booking breakfast included and the free wifi and 24-hour fitness centre makes the hotel adaptable to your needs.

The flexible meeting rooms can accommodate up to 16 delegates and feature the latest audio visual technology to help make any meeting a success.