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Conference and Events Coordinator - FIXED TERM MATERNITY COVER Cheltenham Chase, Cheltenham Chase, Shurdington Road, Gloucester, Gloucestershire, GL3 4PB

At The Cheltenham Chase Hotel we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

The position of Conference and Events Coordinator has become available at The Cheltenham Chase Hotel for maternity cover, fixed term.


Reporting into the Events Sales Manager, you will be responsible for:

  • Taking initial conference and events enquiries through varied channels, and follow correct contract procedures.
  • Building a strong rapport with clients, in order to drive sales and profitability for the hotel.
  • Liase directly with the Operations team to help the team deliver all bookings successfully.
  • Participating in daily telesales to capture potential revenue.
  • Carry out hotel show rounds to showcase the hotels facilities to its fullest potential.
  • Support your Events Sales Manager in achieving monthly and yearly budgets.


The successful applicant for this role will deliver excellent customer service, have a positive ‘can do’ attitude, be willing to learn and show that they care and be available to start beginning of April 2019.

Where Will You Be Working?

The Cheltenham Chase Hotel is located within 15 minutes’ drive from the town of Cheltenham and the city of Gloucester.  With conference facilities catering for up to 350 delegates at any one time, this hotel caters for a range of guests, coming for business and leisure.  With modern leisure and spa facilities and relaxed restaurant and bars, this is the perfect hotel for both meetings and a family break.  This hotel features 122 spacious bedrooms that are sure to wow any guest.   We pride ourselves on investing in our people and delivering outstanding customer service.

What’s In It For You?

People love to work with RBH because:

  • We focus on health, wellbeing and our communities
  • Our people are truly engaged at work
  • There’s open, clear communication from the top
  • We’ve got great career development opportunities
  • There’s a culture of transformation and innovation

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

  • Discounted hotel room rates for you AND your friends and family that will make you really popular!
  • Incentive programmes
  • Money off high street retailers
  • Flexible working arrangements because we know your life comes first
  • Free meals on duty 

What Are We Looking For?

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience working within a similar hotel environment is strongly preferred.

Pref: 1 year Experience as Sales Coordinator or similar.

The Bigger Picture

The Cheltenham Chase Hotel is managed by RBH; an independent hotel management company, working in partnership with many of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.

So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!

Cheltenham Chase
Cheltenham Chase, Shurdington Road, Gloucester, Gloucestershire, GL3 4PB

  • Job Ref RBH4839
  • Branch Cheltenham Chase
  • Location Cheltenham Chase, Brockworth, Gloucester
  • Salary/Benefits Competitive Salary
  • Contract type Fixed Term
  • Hours Full Time
  • Posted date 11/01/2019
  • Closing date 06/03/2019

From leisure breaks to conference and business events, we aim at the Cheltenham Chase to be the 4 star hotel of choice for our customers and the employer of choice for our team.

Set in the heart of the Cotswolds, in between the regency splendour of Cheltenham Spa and the Roman City of Gloucester, we deliver genuine, friendly and individual customer service and are proud to work together as a team who are happy to put "all hands on deck" when required. We never underestimate the value of a smile and a warm welcome.

Over 100 of us provide an individual experience for our customers, in the bar, restaurant and conference facilities through to the Leisure Club and Spa and our excellent bedrooms. We look for individuals who are passionate about exceeding our customers' needs. QHotels is 'Inspired by You' and we always recognise and nurture talent, so if you're committed to a career in the hospitality industry then we would love to hear from you.