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Beauty Therapist - Crowne Plaza Docklands (16 hours Contract) Maternity Cover Crowne Plaza Docklands, Royal Victoria Dock, Western Gateway, London (East), London, E16 1AL

Beauty Therapist (16 hrs contract)

At Crowne Plaza Docklands we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

Crowne Plaza London Docklands offers 210 bedrooms and 4-star accommodation in one of London’s fastest growing districts and the heart of the 2012 iconic sporting victories, with 8 modern meeting rooms. We are just minutes from key event locations such as the ExCeL Exhibition Centre, The O2 Arena and Stratford City. The hotel accommodation offers a perfect place to stay in London, making us the number one choice for a London City Airport hotel connection.

With good transport links, the hotel can be easily accessed by public transport. Royal Victoria train station is about 2 minutes’ walk to the hotel. Our employees have been playing a tremendous part in the hotel and our team success, from our employee engagement being above 92%.

The Docklands Suite is the largest of the meeting rooms and has the facility to be partitioned into East and West Docklands giving you flexibility and the option to use one room for two purposes. The room also has a civil ceremony license and with the stunning backdrop over the Royal Victoria Dock, we were awarded in 2018 with a Gold accreditation for overall satisfaction by BDRC, ranking us in the top 4 within our portfolio.

We are currently looking for a motivated, professional individual with personality and passion to join our winning team.

An exciting opportunity has arisen for a part- time Beauty Therapist on a 16 hours contract to join an amazing team, reporting to the Health Club & Spa Manager. You will be required to work any shift Monday to Sunday. The successfully recruited Beauty Therapist will have excellent interpersonal skills and will be a crucial part of our guests’ journey. They must have a current NVQ Level 3 certificate in Beauty Therapy.

As a Beauty Therapist, you must be self-motivated and be personable in the way you deal with people, who believe in delivering the best possible standards in guest service. The role requires excellent interpersonal skills to handle guest complaints and show you care by being thoughtful in the way you welcome and connect with guests.

Your key areas of responsibility will include:

  • Carrying out beauty treatments for hotel guests, Health Club Members and outside guests. These treatments would include Body Massage, Facials, Manicures, Pedicures and Waxing.
  • Assisting on reception at off-peak times, taking spa bookings and processing memberships for the Health Club.
  • Ensuring our guests receive an exceptional level of service and want to return to our hotel

The ideal candidate is an individual who cares about providing excellent service to our guests and who can use their intuition and creativity to deliver a wondrous experience for everyone. It is a fantastic opportunity for an amicable professional who likes to be helpful. You will be able to maintain a positive and calm outlook regardless of what challenges the shift might bring, and able to make the right decision. Experience within a similar environment is preferable.

If you are interested in joining a winning team where you are an empowered to be yourself at work, we would love to hear from you.

What’s In It For You?

People love to work with RBH Hospitality Management because…

  • We focus on health, wellbeing and our communities
  • Our people are truly engaged at work
  • There’s open, clear communication from the top
  • We’ve got great career development opportunities
  • There’s a culture of transformation and innovation

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

  • Everyday discounts from high street retailers
  • Opportunities to be involved in charity and community events
  • Career opportunities, training and help with course fees
  • Discounted hotel room rates for you AND your friends and family that will make you really popular!
  • Incentive programmes
  • Flexible working arrangements because we know your life comes first
  • Free meals on duty
  • Healthcare plans and Insurance plans (just in case)
  • Pension

The Bigger Picture

With a real focus on performance, people, quality, profit and communities at RBH we transform hotels.

Crowne Plaza Docklands
Royal Victoria Dock, Western Gateway, London (East), London, E16 1AL

  • Job Ref RBH4826
  • Branch Crowne Plaza Docklands
  • Location Crowne Plaza Docklands, London
  • Salary/Benefits Competitive Salary
  • Contract type Permanent
  • Hours Part Time
  • Hours per week 16 hours
  • Posted date 10/01/2019
  • Closing date 12/02/2019

Crowne Plaza London Docklands – Excel is a great urban hideaway in the heart of London's thriving Docklands area. Located only 5 minutes' walk from the Docklands Light Railway station, it's an ideal base for visiting the city's many attractions.

Emirates Airline Cable Cars are located just next to the hotel, making for a fun and convenient form of travel or just a high flying experience with spectacular views of London. The hotel's restaurant with al fresco terrace dining and swimming pool and health club give you those much needed comforts after a hard days shopping and exploring.