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Assistant Conference & Banqueting Manager Mercure Bristol Holland House Hotel, Redcliffe Hill, Bristol, Gloucestershire, BS1 6SQ

At Mercure Bristol Holland House Hotel & Spa we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

The position of Assistant Conference & Banqueting Manager has become available at Mercure Bristol Holland House. Reporting into the Conference & Banqueting Manager. The successful applicant for this role will be able to display great leadership skills, deliver excellent customer service, have a positive ‘can do’ attitude, be willing to learn and show that they care.

Where Will You Be Working?

The spectacular 4-star Mercure Bristol Holland House Hotel & Spa with 275 spacious and contemporary bedrooms, 12 conference rooms on a dedicated events floor, Urban Bar & Kitchen, large indoor heated pool, fitness suite and spa, good transport links and onsite parking.

What’s In It For You?

People love to work with Redefine|BDL Hotels because…

  • We focus on health, wellbeing and our communities
  • Our people are truly engaged at work
  • There’s open, clear communication from the top
  • We’ve got great career development opportunities
  • There’s a culture of transformation and innovation 

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

  • Discounted hotel room rates for you AND your friends and family that will make you really popular!
  • Incentive programmes
  • Money off high street retailers
  • Flexible working arrangements because we know your life comes first
  • Free meals on duty

What Are We Looking For?

  • Someone who can drive high customer service standards within the site
  • Maintaining strong staff standards as well as adhering to the company's high ethical values
  • Managing a team of casual staff
  • Dealing with clients on the day of event
  • Ensuring hospitality services are delivered to the highest standard
  • A knowledge of food a beverage

Key Attributes

  • Experience with high end hospitality / events is essential
  • Experience of hosting functions for up to 300 covers
  • Strong communication / customer service / organisational skills
  • People development skills
  • Highly presentable
  • Evenings a weekends will be necessary
  • Evidence of excellent client relationships
  • Ability to brief a large team
  • Managed a large team
  • Multi site operation experience in a similar role
  • Very flexible on working hours
  • Able to work in a pressurised environment
  • Excellent track record of achievement: surpassing targets

The Bigger Picture

Mercure Bristol Holland House is managed by Redefine|BDL Hotels; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At Redefine|BDL we stand out from our peers, transforming hotels to perform exceptionally.

So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!

Mercure Bristol Holland House Hotel
Redcliffe Hill, Bristol, Gloucestershire, BS1 6SQ

  • Job Ref RBH992
  • Branch Mercure Bristol Holland House Hotel
  • Location Mercure Bristol Holland House Hotel, Bristol
  • Salary/Benefits Competitive Salary
  • Contract type Permanent
  • Hours Full Time
  • Hours per week 40
  • Posted date 10/10/2017
  • Closing date 03/11/2017

Stylish 4-star hotel ideal for a family break or business.

Mercure Bristol Holland House Hotel & Spa is located in the heart of Bristol's business district and just moments from the Harbourside.

The 275 bedroom hotel boasts a fitness suite, indoor heated pool, spa and beauty salon, free car parking and free WiFi.

Its 12 private function rooms can accommodate up to 220 delegates and it is home to the popular Urban Bar & Kitchen.