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Guest Service Manager Holiday Inn Express Dunstable, London Road, Dunstable, Bedfordshire, LU6 3DX

At RBH Hotels we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.


The Exciting Opportunity

The Guest Service Manager contributes to RBH Hotel’s goals and values by supporting the Deputy General Manager with managing the day team and supporting the day team including finance and reservations.


Where Will You Be Working?


The Holiday Inn Express Dunstable hotel has been purpose built for comfort and value and offers a warm and welcoming service to all guests. With 120 stylish en suite bedrooms and four modern purpose built meeting rooms, the hotel is the perfect choice for leisure and business travellers. All public areas and conference rooms within the hotel are fully air-conditioned and have free WiFi access.

What Are We Looking For?

We’re looking for an individual who has;

  • The ability to manage and lead a team to deliver exceptional service and results
  • Train, motivate and innovate to exceed targets
  • Support all areas of the hotel leading by example
  • Comply with all policies and procedures within the hotel

What’s In It For You?

People love to work with RBH Hotels because…

  • We focus on health, wellbeing and our communities
  • Our people are truly engaged at work
  • There’s open, clear communication from the top
  • We’ve got great career development opportunities
  • There’s a culture of transformation and innovation

 
We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes; 

  • Everyday discounts from high street retailers
  • Opportunities to be involved in charity and community events
  • Career opportunities, training and help with course fees
  • Discounted hotel room rates for you AND your friends and family that will make you really popular!
  • Incentive programmes
  • Flexible working arrangements because we know your life comes first
  • Free meals on duty
  • Healthcare plans and Insurance plans (just in case)
  • Pension 



The Bigger Picture

With a real focus on performance, people, quality, profit and communities at Redefine|BDL we transform hotels.

RBH Hotels is an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.

 So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!

Holiday Inn Express Dunstable
London Road, Dunstable, Bedfordshire, LU6 3DX

  • Job Ref RBH5306
  • Branch Holiday Inn Express Dunstable
  • Location Holiday Inn Express Dunstable, Dunstable
  • Salary/Benefits 17400 to 18000 depending on experience
  • Contract type Permanent
  • Hours Full Time
  • Shift pattern 5/7 days
  • Hours per week 40
  • Posted date 08/04/2019
  • Closing date 10/05/2019

This newly built three star Dunstable hotel is situated just 5 minutes drive south of Dunstable Town Centre in the picturesque Bedfordshire countryside, just outside Luton on the outskirts of London.

The hotel has been purpose built for comfort and value and offers a warm and welcoming service to all guests. With 120 stylish en suite bedrooms and four modern purpose built meeting rooms, the hotel is the perfect choice for leisure and business travellers. All public areas and conference rooms within the hotel are fully air-conditioned and have free WiFi access.

The hotel is close to Junction 9 on the M1 making it ideal for local business parks or guests with onward travel on the national motorway network. Located within the London commuter belt the hotel has excellent public transport links with direct trains from nearby Luton to London St Pancras every 10 minutes. The hotel is a short drive from London Luton International Airport, approximately 20 minutes drive from the hotel. Our park, stay and fly package takes the stress out of getting to the airport